Email etiquette is so important in the business world. The last thing you want to do is offend a coworker or customer. So when it comes to email etiquette there are a few "hidden" rules everyone should follow.
For starters you should never call anyone names no matter what the situation is. You do not need to send and email to your boss saying " Jerry is being stupid about inventory" or "Jerry is lazy". This is very unprofessional. You are making yourself look bad and showing the wrong attitude. I stead you should write something like this "I don't feel Jerry understands the inventory processes" or "Jerry is falling behind in his work" is much more acceptable.
YOU ALSO DON'T WANT TO TYPE IN ALL CAPITAL LETTERS. THIS MEANS YOU ARE YELLING AT THEM. Using capital letters should be used sparingly.
Make sure you proof read your email before you send. You are looking to make sure you used the correct word and context. Such as "to too two" or "lose, loose" or "there and they're and their " all these words are spelled correctly so they won't pop up in spell check, but may change the context of your sentence.
Hope this helps all of you! Have a great day!
